💬 Support

We're here to help! Find answers below or reach out to us directly.

Contact Us

📧 Email: hoainam8x@gmail.com

🐙 GitHub: github.com/hoainam8x/WoodFill

We typically respond within 24–48 hours.

Frequently Asked Questions

Q: How do I play?

Drag and drop wood blocks from the panel at the bottom onto the 10×10 board. Fill complete rows or columns to clear them and score points. The game ends when no more pieces can fit on the board.

Q: How does the Revive feature work?

When the game ends, you can watch a short rewarded video ad to revive your game. This clears a 3×3 area on the board, giving you more room to continue playing.

Q: What are stars for?

Stars are collected during gameplay from special cells. You can use them to unlock different wood types (Bamboo, Dark Oak, Golden Wood) for a fresh visual experience.

Q: How does the combo system work?

Clear lines within 3 seconds of each other to build combos! Each consecutive clear increases your combo multiplier (2×, 3×, etc.) for bonus points.

Q: Can I play offline?

Yes! The game works completely offline. Ads require an internet connection, but gameplay does not.

Q: How do I remove ads?

Currently, there is no ad-free option. Ads help support the continued development of the game at no cost to you. We keep ads non-intrusive — banner at the bottom, interstitial only every 90 seconds, and rewarded ads are always optional.

Q: Is my data safe?

Yes. All game data (scores, stars, settings) is stored only on your device. We do not collect, store, or transmit any personal data. See our Privacy Policy for full details.

Q: The app crashes or has a bug. What should I do?

Please email us at hoainam8x@gmail.com with:
• Your device model (e.g., iPhone 15 Pro)
• iOS version (e.g., iOS 17.4)
• Description of the issue
We'll investigate and fix it in the next update.

Q: What devices are supported?

Duna's Wood Fill supports all iPhones and iPads running iOS 16 or later, and all Macs running macOS 13 or later.

Report a Problem

Found a bug? Have a suggestion? Open an issue on our GitHub Issues page or send us an email. We appreciate your feedback!

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